ICICI Bank Customer Care
ICICI Bank Credit Card 24*7 Customer Care Number 1860 120 7777 / 1800 103 8181.
ICICI Bank has a dedicated customer service that addresses numerous customer issues and queries. You will have all of your questions answered in a free customer service centre on the credit card number or the general enquiry number, no matter if the request is a credit declaration due or a credit card loan product or billing issue.
If you have a problem with your credit card and want to get in touch with ICICI Bank Credit Card Customer Service, please call ICI Credit Card Controller Care numbers for inquiries, suggestions and allegations.
ICICI Bank Credit Card Customer Care Number
ICICI Bank offers 24*7 Customer Support for its Credit Card customers.
Customers can also contact ICICI Credit Card support via email or mail.
Personal Banking |
All India:1860 120 7777 |
Wealth / Private Banking |
All India: 1800 103 8181 |
Corporate / Business / Retail Institutional Banking |
All India: 1860 120 6699 |
Domestic customers traveling overseas (only available from numbers outside India) |
Personal Banking / Wealth / Private Banking +91-40-7140 3333 |
Corporate / Business / Retail Institutional Banking +91-22-3344 6699 |
Personal Banking - Alternate Numbers
Delhi: 011 33667777 |
Kolkata: 033 33667777 |
Mumbai: 022 33667777 |
Chennai: 044 33667777 |
1800 200 3344 – Customers can call this number for queries or Service Requests that are not more than 2 months old. This number works between 9 a.m. to 6 p.m. from Monday to Friday. |
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Corporate/ Business/ Retail Institutional Banking - Alternate Numbers
Delhi: 011 33446699 |
Kolkata: 033 33446699 |
Mumbai: 022 33446699 |
Chennai: 044 33446699 |
1800 200 3344 – Customers can call this number for queries or Service Requests that are not more than 2 months old. This number works between 9 a.m. to 6 p.m. from Monday to Friday. |
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ICICI Bank Customer Grievance Redressal Policy
On its grievance resolution procedure, the ICICI Bank's official website was specifically elaborated. Send a complaint - ICICI Bank can be viewed
Level 1: Please visit the ICICI Bank Complaint Submission page. Choose the 'Email' choice to register your complaint at first step.
Level 2: You can fill out the complaint form and send it to the Head of Phone Banking at the following address if you are unsatisfied with the answer from Level 1.
Head of Phone Banking
ICICI Bank Ltd., Phone Banking Center
ICICI Bank Tower, Financial District
Gachibowli, Hyderabad 500032
Within 4 working days of receipt of this form, the ICICI Bank assures a reply. The complaint form can be downloaded.
You may also increase or submit a question by pressing the 'Submit request' button with the Senior Management. The following platforms are also open to you:
Head Credit Cards & Personal Loans
Telephone No.: 022-39337932 (Monday to Friday, 10:00 a.m. to 5:00 p.m. excluding Bank holidays)
Email: headcreditcards@icicibank.com or headpersonalloans@icicibank.com or headprepaidcards@icicibank.com (ICICI assures a response within 4 business days from the date of receiving the query)
Level 3: You could contact the Principal Nodal Officer if you are not happy with the above levels of support. Alternatively, the main nodal officer may receive an e-mail by clicking 'E-mail' or by uploading the form to the following address by e-mail:
Principal Nodal Officer
ICICI Bank Ltd., ICICI Bank Towers
BandraKurla Complex
Bandra (East), Mumbai 400051
Other Ways To Get In Touch With ICICI
VIA SMS
SMS ' UNHAPPY ' and send it to 5676766 if you are dissatisfied with any service in your branch or have a question that is yet to be answered. A bank representative will get back to you within two business days.
Write to them at ICICI Bank Limited Addresses:
ICICI Phone Banking Center,
ICICI Bank Tower, 7th floor,
Survey no: 115/27,
Plot no. 12, Nanakramguda, Serilingampally,Hyderabad – 500032.
Registered Office: ICICI Bank Tower,
Near Chakli Circle, Old Padra Road, Vadodara 390007, Gujarat, India. Tel:+91-265-6722286
Corporate Office: ICICI Bank Towers,
Bandra-Kurla Complex, Mumbai 400 051.
Tel: +91-22-33667777 Fax: +91-22-26531122