Hdfc Bank Customer Care Number

HDFC Bank Customer Care Number

HDFC Bank is one of the major assets and capitalization banks in India, also known as Housing Development Finance Corporation Bank. It is active in Bahrain, Hong Kong, and Dubai in addition to more than 4000 branches in India. The bank, headquartered in Mumbai, provides a range of products and services including banking, home loans, personal loans, credit cards and so on.

In the case of any question, feedback or problem with any services HDFC Bank has a 24/7 customer service facility that provides end-to-end support. Customers may use the service offered to HDFC customers by phone, email, SMS or by branch visit. Here are the steps for sharing your questions, suggestions or grievances.

HDFC Bank 24*7 Customer Care Toll-Free Number

In order to settle all complaints, HDFC Bank customers are able to call the following number:

022-6160 6161

City-wise Numbers:

Location

HDFC Customer Care

Ahmedabad

079 6160 6161

Bengaluru

080 6160 6161

Chandigarh

0172 6160 616

Chennai

044 6160 6161

Cochin

0484 6160 616

Delhi & NCR

011 6160 6161

Hyderabad

040 6160 6161

Indore

0731 6160 616

Jaipur

0141 6160 616

Kolkata

033 6160 6161

Lucknow

0522 6160 616

Mumbai

022 6160 6161

Pune

020 6160 6161

HDFC Customer Care Timings
  • Banking: Banking services are an IVR/Agent mix according to the transaction type. Every day from 8.00 am and 8.00 pm, every IVR transaction is available 24x7 and supported agent services. Card loss monitoring is a supporting agency available 24 hours a day.

  • Credit Card: Credit Card related services are available 24 hours on all days including Sundays and Bank holidays.

  • Loan Services: Loan services between 8:00 am are available till 8 p.m. On every Sunday, bank holidays and so on.

  • Demat and Loan Against Securities Account Services: Monday to Saturday services are provided from 8:30 a.m. to 5:30 p.m. (This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays).

  • Mutual Fund or Investment Services Account related Services: Services from Monday to Saturday are available from 9:30 a.m. to 6:30 p.m. (It is not accessible every Sunday and bank holidays on the 2nd and 4th Saturdays, this facility).

HDFC Credit Card Customer Care

HDFC Credit Card 24*7 Toll-free Number

  • 1800 266 4332

  • 1800 258 3838

  • 161606161/16160616 (chargeable number)

24x7 Credit Card Customer Care Numbers (City-Wise)

City

Contact Number

Ahmedabad

079 61606161

Bengaluru

080 61606161

Chandigarh

0172 6160616

Cochin

0484 6160616

Chennai

044 61606161

Delhi/NCR

011 61606161

Hyderabad

040 61606161

Indore

0731 6160616

Jaipur

0141 6160616

Kolkata

033 61606161

Lucknow

0522 6160616

Mumbai

022 61606161

Pune

020 61606161

HDFC Credit Card International Helpline Number

Country

Contact Number

USA

855 999 6061

Canada

855 999 6061

Kenya

0 800 721 740

Singapore

800 101 2850

Other Countries

91 2267606161

HDFC Customer Care Grievance Redressal

If a customer receives no reply through the aforesaid mention, or is not happy with the solution, the customer may use the following media to contact Grievance Redressal:

  • Fill out the complaint remedy form with the previous complaint and other information on their official website.

  • Customers can call them on the following number:

    • Banking Products – 1800224060 (9.30 am – 6.30 pm, Monday – Friday)

    • Credit Cards – 044 – 23625600 (9.30 am – 5.30 pm, Monday – Friday)

  • Customers can write their questions and send to the following address: For Banking and Depository Services

Grievance Redressal Officer

Grievance Redressal Cell, HDFC Bank Ltd,

2nd Floor, Zenith House, Mahalaxmi,

Mumbai-400034.

For Credit Card Services

Grievance Redressal Officer

HDFC Bank Cards Division,

8, Lattice Bridge Road, Thiruvanmiyur,

Chennai 600041.

Nodal Officers at HDFC Bank - If the solution provided by the Grievance Redressal Forum is not satisfactory, the customers can increase the problem by contacting the Nodal officers. The details of the nodal officers in the region are given below:

Principal Nodal Officer

Mumbai Corporate

022-62841505

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